August 16, 2016
Instructor: Jennifer Hofmann
In a recent session titled “How to Engage Modern Learners: When to "Push" and When to "Pull," we discussed when we should embed "Pull Learning" content into the flow of work. That discussion was grounded in the principles of “Modern Workplace Learning,” and I suggested that considering the “5 Moments of Learning Need” was a good way to determine when 'pull' learning was most appropriate.
While formal 'push' training is often best for when learning something new, and for when things change, a strong argument can be made that 'pull' learning lends itself to the following moments of need:
- When learners need to build on concepts that they learned in a more formal training environment
- When they need to apply what they've learned
- When things go wrong
We need to anticipate these moments of need, and embed accessible content, so workers can constantly learn when it is most appropriate for them.
This session will build on the previous discussion by providing examples of how to make 'pull' learning work in different learning environments and in different moments of need. A theme throughout the discussion will be building a culture of trust: learners need to trust that the content is available to them when they need it, and also need to believe that social collaborative interactions will result in reliable content in a timely way.
We will discuss:
- How do we design pull learning for specific learning environments?
- When are microlearning techniques most appropriate, and how do formats like video, infographics, and short e-learning modules support different situations and moments of need?
- What role do social collaborative technologies play in a pull learning environment, and when should we encourage informal collaborative learning?
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