May 25, 2017
Instructor: Jane Bozarth
As training practitioners we spend a great deal of time talking about how people learn and how to help people learn and how to use that learning to help organizations improve. But “learning” often looks like doing, and talking with others about what we’re doing. This is frequently how we learn and how we help others learn. In this session we’ll look at what to narrate as well as how and when.
The bottom line? To improve workplace learning and knowledge management we need to stop saying, “Tell me what you do” and start asking, “Please show me how you did that?