InSync Training

Using Emotional Intelligence for Agile Learning

Posted by Marjorie Derven on Mar 16, 2017 12:05:00 PM

How does building emotional intelligence allow learning professionals to be more effective at their jobs? This blog by Marjorie Derven, guest InSync BYTE series speaker, introduces the connection before her March 21 live online learning event. Register to attend her BYTE session now to expand on the perspective shared here. 

Emotional Intelligence workplace learningToday’s world is changing at a dizzying pace, with increasing volatility, uncertainty, complexity and ambiguity—known as “VUCA” in Army War College terminology.  We know that high levels of change cause stress---and stress can block our ability to be effective learners. This is problematic, because being an agile learner—curious, adaptable, open to change, and having the resilience to keep on trying to learn despite making mistakes along the way—is more important than ever. 

In fact, our ability to learn is arguably a requirement for survival.  As we experience new and challenging situations, there may not be a past model to refer to. It is essential to be able to ask critical  questions such as “What is most important now?” "What is different and the same about this situation compared with others I have seen in the past?" and, “If I think creatively, what are some better answers?” Constructive questions, combined with the humility to be open to new ways of thinking, enables us to best gain perspective to address new situations. 

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Topics: BYTE, Agile Learning, Emotional Intelligence