InSync Training

Where is everyone in your virtual class? Teaching to mixed audiences

Posted by Jennifer Hofmann on Aug 29, 2014 11:00:00 AM

We've all experienced it. Our vitual classroom participants often seem to have gotten together and planned to drive us crazy! Three people are logged on independently, another five are sitting in a room together watching your session projected onto a big screen, and two people are sitting in the same room as you because they wanted a face-to-face experience.

What's a virtual trainer to do? Troy Perry has some advice.

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Topics: Virtual Classroom - Facilitation, InSync BYTE Recording

Are Your Virtual Facilitators Ready, Willing and Enabled?

Posted by Jennifer Hofmann on Aug 28, 2014 11:00:00 AM

If you are moving a training program from face-to-face classroom to the virtual classroom, be careful. Your regular facilitator may be great in the physical classroom but will probably be inexperienced in the online environment. No matter how long they have been teaching in the "regular" classroom, the virtual classroom is an entirely different setting, requiring a different set of skills. 

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Topics: Virtual Classroom, Facilitation, Virtual Classroom - Facilitation

When Good Learning Technologies Go Bad

Posted by Jennifer Hofmann on Jun 4, 2014 11:00:00 AM

Stay_Calm_and_Carry_OnThe virtual classroom can be easy and work flawlessly but sometimes you get learners speaking out, saying they cannot see slides building, the slides are moving slowly or they cannot hear the presenter.  Or your learner’s keep getting kicked out of the platform.  Or you have one learner who can’t login. The list of things that can go wrong with learning technologies often seems endless but they’re easy to deal with when you’re prepared.

4-Step Disaster Recovery Process

As part of our Master Virtual Producer (MVP) Certificate course at InSync Training, we discuss and share the “4-Step Disaster Recovery Process,” which addresses how to diagnose problems and minimize anxieties to keep the session going.

With the exception of power outages, built-in web conferencing platform errors and internet failures, there are no disasters that you cannot tackle using this 4-step process.

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Topics: Virtual Classroom - Facilitation, Virtual Classroom - Production

How to Anticipate and Alleviate Risk in the Virtual Classroom

Posted by Jennifer Hofmann on Jun 3, 2014 11:00:00 AM

The virtual classroom, simply by virtue of having that layer of technology, does bring with it several risks that, as a facilitator and instructional designer, you need to be able to both anticipate and alleviate.

If you know ahead of time what some of these risks are likely to be, you can plan how to approach them in the live session and have contingencies ready to put into action when the need arises.

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Topics: Virtual Classroom - Facilitation, Virtual Classroom - Production

Super successful SMEs - Subject Matter Experts as Virtual Facilitators

Posted by Jennifer Hofmann on May 29, 2014 11:00:00 AM

To reduce costs and get business-critical data to the workforce more quickly, organizations are finding it expedient to reduce their dependency on the training function and give Subject Matter Experts (SMEs) the responsibility for educating workers.

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Topics: Virtual Classroom - Facilitation

Advice from the Virtual Trenches: 10+ Rules For Virtual Facilitators

Posted by Jennifer Hofmann on Apr 8, 2014 1:00:00 PM

It was a dark and stormy night… and like most nights, I was in a training session – a virtual training session in a virtual classroom platform. The difference was, this time I was a learner, and not the facilitator.

I know that I am a particularly harsh critic when it comes to the quality of virtual training. I have a difficult time participating in a program even when delivered by my closest colleagues – professionals whom I consider to be among the best virtual facilitators in the world – always thinking to myself how I would do things differently regarding pacing, engagement techniques, and interpersonal style. Everyone has their own style, opinions, and perspective, and I do my best to respect them when in their classes.

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Topics: Facilitation, Virtual Classroom - Facilitation, Engagement

Energize Virtual Classroom Participation

Posted by Jennifer Hofmann on Mar 14, 2014 10:00:00 AM

If you’re an experienced virtual trainer, you know the frustrations of having participants distributed across the country or world. Keeping them continuously engaged is like trying to teach a class right after lunch. You know what I meanwhen the blood sugar from lunch has gone to people’s toes and you need to practically tap dance—with a parasol—to get their attention.

Unfortunately, in the vritual classroom, we lose all eye contact, body language, and the opportunity to tap dance. Statistics tell us that body language accounts for as much as 70 to 80 percent of the communication in a traditional classroom. And it’s that body language that keeps everyone energized.

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Topics: Virtual Classroom - Facilitation, Engagement