January 28, 2013
Instructor: Nanette Miner
Needs analysis is often an arduous and lengthy process - but it is absolutely necessary if you are to have a successful training outcome. This session will focus on 21 crucial questions to ask of your internal or external clients to ensure that you are creating a training program that is truly necessary and one that will return significant business results. You can confidently begin a training design (or stop a fruitless effort!) in one hour, by asking these key questions.