Understanding customer’s biases and how to tell a customer hero story with real business results will help fast-track your customers to believing and buying.
You can use your current customer’s stories to paint a picture for your potential customers/prospects. Let the story sell for you.
Topics: Infographics and Tools, Storytelling & Storyboarding, business of learning
Users forget 90% of what they are trained to do within days of the training. How do we deal with this phenomenon? Should we deal with this phenomenon? Do we want our users to learn or to perform? Through this BYTE session, you will understand how new technical communication technologies open the door to a radically different, even “disruptive”, approach in training and supporting users.
Topics: InSync BYTE Recording, Recordings, business of learning
