This post is part of an occasional series “Advice from the Virtual Trenches” where we share real lessons learned when virtual and blended learning didn’t go as planned.
If you’ve ever attended a virtual learning event or webinar, you know that hiccups can and will happen. Access links may not work, audio may disconnect, video may freeze, background noise may disrupt instruction. Add in the element of human error, and the possibilities for technical difficulties become seemingly endless.
Thoughtful instructional design helps ensure that content presented in this learning environment aligns with platform capabilities. But instructional teams offer “on the ground” support and expertise to preemptively avoid and successfully troubleshoot these common modern learning challenges.
We asked our facilitators for their stories about how they handled it when things went wrong in the most unexpected ways. These stories serve as advice from the virtual trenches that you can take back to the job for insight into the possibilities of instructional adaptability!
Virtual Classroom - Facilitation,
Advice From The Virtual Trenches