InSync Training

Lesson Learned: Virtual Facilitation is DIFFERENT Than Traditional Facilitation

Posted by Jennifer Hofmann on Jan 16, 2020 12:26:49 PM
Lessons Learned about Virtual Classroom Facilitation

In 2020, we’ll be sharing the lessons we’ve learned about the virtual classroom over the last twenty years, and we’ll link back to our more detailed content around these topics, in case you want to learn more! 

When organizations started to adopt the virtual classroom in the 1990s, the focus was on the technology-driven benefits it could provide - Reduction in travel cost, less disruption to learner schedules, and the ability to share subject matter expertise in a much more immediate and relevant way.

We could train everyone, when they needed it, and save money at the same time.

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Topics: Virtual Classroom, Virtual Classroom - Facilitation, Engagement, Lessons Learned

Engaging Learners Across Generation Gaps

Posted by InSync Training on Dec 10, 2019 9:30:00 AM

34425076_sYou’ve probably heard by now that, for the first time in history, our organizations include five generations of employees. For those of us in learning & development, that means our training programs must address the skills gaps, professional development needs, and future goals of divergently different groups of people.

Before designing engaging learning environments, or facilitating content in an emotionally captivating way, or creating intellectually stimulating exercises and activities, understanding the fundamental characteristics of these five generations can set learning up for success.

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Topics: Engagement, Modern Workplace, Modern Learners

3 Tricks for Engaging Learners When Virtual Training Ends

Posted by InSync Training on Sep 26, 2019 10:00:00 AM

25006877_sHere at InSync Training, we have a mantra that guides our design and delivery practice: “Nothing stands alone.”

We no longer live in the days of siloed training – every resource, activity, and session should connect to a larger learning experience that aims to generate true skill building.

Sure, this sounds great in theory. But how do we actually keep learners engaged and invested after live online training ends?

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Topics: Engagement, Modern Blended Learning

Learner Motivation & Engagement: Curated Resources for your PLN

Posted by Jennifer Hofmann on Feb 26, 2019 9:00:00 AM

35301687_sThis month we’ve focused on the relationship between engagement and motivation. Chip Dye discussed how engagement is what keeps people in class, and I responded with a post that proposed learner motivation gets learners to class in the first place. 

This month I’ve read articles, listened to podcasts, and filled up my Kindle. What really stood out is that I learned so much from other fields about how to motivate modern learners. I found this self-guided learning process engaging 😊. 

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Topics: Engagement, Motivation

Motivation Revisited – Getting Learners to the Virtual Classroom is a Shared Responsibility

Posted by Jennifer Hofmann on Feb 12, 2019 11:37:40 AM

40446014_sDesigning and delivering an engaging learning experience is an effective way of keeping people in the virtual learning experience once they've started, but getting people to enroll and attend in the first place is a matter of motivation.

Motivation is an entirely different animal than engagement, and as learning professionals, it's our responsibility to "set the stage" such that learners show up ready to engage. 

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Topics: Facilitation, Virtual Classroom - Facilitation, Engagement, Motivation, Learner Experience, Virtual Training

Lead with The Learner (But Not in the Way You Think) – Virtual Classroom Facilitation Starts with Engagement

Posted by Charles (Chip) Dye on Feb 5, 2019 11:50:30 AM

47540837_s-1Very often you will read or hear about “learner-centric” learning methods.  These articles stress techniques that accommodate the learner’s needs and address expectations of the learner in the learning experience.  One commentator I heard recently likened this to “putting yourself in the shoes of the learner in the learning experience.”

Fair enough as a start certainly we need to understand how the learning experience is perceived by the learner, but I would argue that in lieu of trying to put yourself in the shoes of the learner you should instead provide a learning experience where everyone’s shoes already fit. 

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Topics: Facilitation, Virtual Classroom - Facilitation, Engagement, Learner Experience, Virtual Training

A Two-Pronged Approach to Building Learner Engagement

Posted by InSync Training on Jan 3, 2019 11:13:27 AM

67526668_sHow do we engage the modern learner? This loaded question generates answers ranging from design, delivery, implementation, learning environment consideration. Those are all legitimate answers! Each aspect of the modern learning experience deserve consideration, if we want to get modern learners excited about the prospect of professional development.

Obviously, we want to incorporate the most impactful elements into our training programs. In thinking about the evolution of learning, and how humans generally learn, two factors stand out: collaboration and community.

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Topics: Engagement, Collaborative Learning, Community of Practice, Modern Learners

Engage Your Virtual Learners from the Get Go

Posted by InSync Training on Oct 10, 2017 1:00:00 PM

22427144_s.jpgIn the live online learning environment, instructional teams often struggle to truly connect with learners. We don't have the benefit of greeting our online learners with a smile as they enter our virtual space. So how do we create an inviting, warm, inclusive learning environment? From experience, it really comes down to our tone of voice and our words.

As virtual facilitators and producers, we have to be cognizant of our tone and our words. Our words are often the only part of us that our learners experience. When preparing for a session, ask yourself, “How empathetic and open am I to really hearing what participants have to say?” “Do my learners tune out because my tone of voice seems disinterested or unyielding?” If you answered “yes” to either question, make a conscious effort to inject warmth and authenticity into your voice. It’s a small step that makes a big difference.

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Topics: Virtual Classroom, Engagement, Virtual Classroom - Production

Can Tech Close the Employee Engagement Gap?

Posted by Katelind Hays on Jun 8, 2017 1:15:00 PM

BYTE Session Recap 

Enable_Enhance_Empower_Engage.jpgOrganizations face a serious workforce challenge: many employees feel they lack the skills to perform their daily roles, causing them to disengage from work and their personal professional development.

How do we reengage employees and by extension, improve our organizational effectiveness? Training expert and guest BYTE speaker Cheryl Lasse believes personalized learning provides a viable solution.

She made a point during her session to highlight whether or not technology solutions can create the personalized learning experience modern learners need.

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Topics: Engagement

3 Guiding Principles for Grabbing Learner Attention

Posted by Katelind Hays on May 9, 2017 1:30:00 PM

BYTE Session Recap

19109725_s.jpgHow do you capture your audience’s attention when so many factors provide distractions?

Recently, guest BYTE speaker Mark Harter answered this question and provided pro-tips accumulated from years of practical experience.

Read on for three guiding principles you can use when working on new instructional designs and promoting training events.

Watch the entire webinar replay of, Grabbing Learner Attention, for a step-by-step process for creating a professional video studio on a budget, and tricks for making learning fun.

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Topics: Engagement, Modern Learning, BYTE