InSync Training

Facilitation Tips Series, Part 1: Presence

Posted by Jane Bozarth on Sep 3, 2020 4:58:53 PM

090320 Blog Facilitation Tips - PresenceIn the recent rush to move so much training from face-to-face to the virtual setting, there’s a great deal of conversation about the technology: which platform, dealing with security settings, how to create backgrounds. There’s less conversation, though, about the role of the facilitator and the skills needed to bring the energy and feeling of connectedness of the live event to the live online one.

Social presence refers to the collection of behaviors that help participants in a virtual environment see the facilitator -- and each other -- as human. Is this a ‘real’ person? Do I feel that they are really there, now?

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Topics: Virtual Classroom - Facilitation, Virtual Learners, Learner Engagement

Lesson Learned: A Revisit with the January 2020 blog- Virtual Facilitation is DIFFERENT Than Traditional Facilitation

Posted by Jennifer Hofmann on Aug 5, 2020 10:31:14 AM
Lessons Learned about Virtual Classroom Facilitation

In August, we celebrate virtual classroom facilitators. And this year, you all REALLY deserve applause. You’ve been teaching marathon sessions that weren’t designed for the virtual environment, often in platforms you haven’t used before.

So, KUDOS to you, and thanks for all you have been doing. I know it hasn’t been easy.

When I wrote this blog back in January 2020, none of us had any idea how the world was about to change.  Virtual facilitation isn’t a ‘nice to know’ skill anymore – it’s critical! InSync’s clients tell us they expect near 100% of their training to be conducted virtually for the foreseeable future.  So, with thousands of hours of Zoom, Webex, Adobe Connect, and MS Teams training on the horizon, it seems a good time to revisit the basics.

No - virtual facilitation is NOT the same as face to face training. Own it. Embrace it. Your learners are depending on you.

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Topics: Virtual Classroom, Virtual Classroom - Facilitation, Learner Engagement, Lessons Learned Series

The Foundation of Intellectual Engagement in Modern Learning

Posted by Jennifer Hofmann on Jul 15, 2020 2:45:00 PM

07152020 Blog - Adult Learning TheoryLearner Engagement – defining and enhancing it have remained critically important in the modern classroom for years. If content design and delivery do not capture attention, demand participation, and encourage ongoing application, training programs inherently become less effective.

Exclusive research conducted by the InSync Training team focused on the long-standing question, “What is learner engagement?” and uncovered a surprising answer: it is not one single thing. Rather, learner engagement actually includes three separate learner factors: their environment, their emotions, and their intellect. We know that when instructional designers thoughtfully organize content and create activities that consider and generate these three types of engagement, learners benefit.

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Topics: Virtual Classroom - Instructional Design, Modern Learners, Learner Engagement

Ground Rules for Learning in the Virtual Classroom

Posted by InSync Training on Jun 16, 2020 12:30:00 PM

Ground Rules for Learning in the Virtual ClassroomEveryday thousands of virtual classroom sessions take place – meetings, webinars, comprehensive training programs. In fact, Microsoft Teams set a one-day record for their platform and hosted 2.7 BILLION meeting minutes in a single 24-hour period this year.

This trend does not surprise us - the world, and our classrooms, have changed. And while instructional design and facilitation approaches need updating, learners also have to adapt to this learning environment. Participation, collaboration, interaction, and contribution look different in the virtual classroom.

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Topics: Virtual Classroom - Best Practices, Learner Engagement

How to Go Live: Thinking About Virtual Classroom Facilitation

Posted by InSync Training on May 21, 2020 2:45:00 PM

05212020 Blog How to go LiveWe all know that organizations have had to quickly move face-to-face training to the virtual classroom. This seismic shift extends beyond instructional design, learner logistics, and technical considerations. It impacts facilitators, too.

Chances are you didn’t dream of being a virtual facilitator, but here you are quite by accident. You might’ve recently graduated and landed a sales position that is now training. Or you’re a traditional trainer and now you’re working online. You probably didn’t think “Wow! I can’t wait to work on the computer and not have learners in front of me.”

But here you are in this position and you find yourself in this unexpected training situation and you’re like, “What’s next?”

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Topics: Virtual Classroom - Facilitation, Modern Learners, Learner Engagement

Creative Solutions

Posted by InSync Training on Apr 16, 2020 5:00:05 PM

blog.insynctraining.comhubfs50242602_s-1The InSync Training team includes over 80 practitioners, working and supporting effective virtual learning events all over the world. Our experts often share stories about unexpected outcomes, surprising interruptions, and quick-thinking resolutions. As part of our 20th anniversary celebration, we enthusiastically share their anecdotes. Whether you have worked in the virtual classroom for years or just began transitioning to this learning environment, you can learn something new!

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Topics: Advice From The Virtual Trenches, Learner Engagement, Team Insight Series

5 Questions About Scenario-Based Learning Answered!

Posted by Katelind Hays on Apr 2, 2020 3:48:56 PM

04022020 5 QuestionsVirtually There Session Recap

For virtual classrooms to become successful and viable, we have to move beyond webinars and toward true training experiences. But how can we accomplish that lofty goal when under pressing deadlines and during a time of global change?

To start, we recommend purposefully increasing learner engagement in virtual learning sessions. Scenarios provide an easy, quick, and thoughtful way to foster environmental engagement, nurture emotional engagement, and stimulate intellectual engagement.

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Topics: Virtually There, Scenario-Based Learning, Learning Scenario, Learner Engagement

3 Tricks Training Can Steal from Marketing for More Engaging Learning

Posted by Katelind Hays on Mar 10, 2020 11:48:00 AM

 

92065621_sDid you know? The 2019 LinkedIn Learning report discovered that learning leaders ranked “increased engagement with training programs” as their second most important focus area?


Would it surprise you even more to learn that, despite the perceived importance of increasing

engagement in learning initiatives, this same study revealed that L&D professionals only spend

“15% of their time promoting their programs?” Understandably, solid instructional design and

memorable delivery often occupy our efforts, frustratingly leaving little room for marketing considerations. 

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Topics: Virtually There, Learner Experience, Learner Engagement

Advanced Virtual Facilitation Techniques to Create Learner Engagement

Posted by Katelind Hays on Feb 26, 2020 11:45:57 AM

Advanced Virtual Facilitation Techniques

Virtually There Session Recap

Think back to the first time you ever facilitated a webinar, virtual training session, or a meeting. How did you feel about it? Most people, including members of our experienced team, found the process stressful. The very technology that allows for creating connections across great distances, intimidates seasoned pros. And even if the virtual classroom platform works without a hitch, we often wonder, “did learners get anything from that experience?” 

Karen Vieth, InSync’s lead facilitator, joined the Virtually There series on February 19 to share her insights into how advanced delivery can mean the difference between simple interaction and true learning in the virtual classroom. 

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Topics: Virtually There, Learner Engagement, Virtual Facilitation

Research Helps Identify Learner Engagement Trends

Posted by Charles (Chip) Dye on Feb 18, 2020 12:20:00 PM

TThe Disengaged Learner 02182020 Bloghe InSync Training team congratulates Chip Dye, Lead Researcher and Director of Client Relations, on the defense of his dissertation and completion of his PhD program at the University of Connecticut. As part of our 20 Modern Learning Lessons Learned in 20 Years series, Chip highlights the purpose and value of his research into learner engagement. 

A casual review of current literature in academic research finds more than 300 scholarly articles and more than 2,000 trade articles in 2019 alone that use the term “learner engagement,” but few commentators define learner engagement. It is perhaps the ubiquity of the usage that allows researchers and commentators to continue the practice without a strict definition – it is assumed everyone knows what is meant by the term. Most practitioners in the learning and development industry, be it K-12 public education, post-secondary instruction, or industry professional training, can easily distinguish an “engaged” learner from one that is not engaged, in many cases simply on sight. 

Anecdotally, it is easy to “see” when someone is not engaged, but much more difficult to articulate what is meant by “learner engagement.” In the industry, learner engagement has developed into a short-hand term that loosely represents an amalgam of learner subject-matter interest/expertise, attitude, motivation, mastery, and self efficacy. Moreover, it is often explicitly or implicitly assumed that an engaged learner will achieve better outcomes against measurable rubrics than one who is not engaged.

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Topics: Research Study, Environmental Engagement, Intellectual Engagement, Learner Engagement, Lessons Learned Series