Picture this: you’re facilitating a live training session for your organization, and it comes time to ask for learner input. You open the floor for contributions with the common phrase, “A penny for your thoughts?”

And you get crickets. Your previously lively cohort goes silent. Some participants look utterly confused.

What happened? Your figure of speech may have confused your global learners.

This is the first part of our guest blogger Susan Bassett's two-part blog post. The second post will be published Tuesday, February 27, 2018.

I’ve been presenting online since 2001. I’ve always felt a certain sense of excitement when working with top-notch trainers and producers in creating active, energetic online sessions. Terrific online professionals make choices about how they present which results in transforming distracted, impatient, and overwhelmed attendees into engaged learners. (Bersin). Ask dynamic, effective online trainers what their “secret sauce” is and you’ll hear about presence, energy, passion and courage. And now, comes the best part, they are more than willing to share.