InSync Training

Part 2: Managing Virtual Classroom Strategy Implementation Challenges

Posted by Jennifer Hofmann on Jun 9, 2016 3:20:06 PM

Recently InSync Training worked with a multinational software company to maximize the value of their existing learning content by transitioning it to the virtual and blended classroom.

During this process, we discovered seven specific areas that we needed to address to facilitate this transition. We believe these challenges are universal to virtual classroom and blended learning implementation. Many other organizations are undergoing this evolution, with seasoned learning professionals assisting the process.

In the spirit of the modern classroom, a learning environment defined by the accessibility of knowledge, we will detail these challenges and our approaches for overcoming them in this seven-part blog series.

To achieve the greatest understanding of virtual classroom strategy implementation challenges, begin with my first blog post, Redesigning Content for the Virtual Classroom.

52976454_s.jpgVirtual Classroom Implementation Strategy Challenge 2: Preparing Facilitators

The second obstacle we faced while implementing our client’s virtual classroom strategy involved reskilling the program facilitators.

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Virtual Classroom Facilitator Competencies: Day to Day Ownership

Posted by InSync Training on Aug 11, 2015 1:30:00 PM

Own_itOnce a virtual facilitator possesses the macro-level skills required to create an impactful virtual classroom learning experience, they must then own the role every day. In this video, Jennifer Hofmann explains at a high-level the additional task-based competencies of the virtual facilitator.

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Topics: Virtual Classroom - Facilitation, Podcasts and Videos

Virtual Classroom Facilitator Competencies: The Big Picture

Posted by InSync Training on Aug 4, 2015 1:30:00 PM

The_big_pictureDeveloped by InSync Training, the Virtual Facilitator Competency Model defines the skills virtual facilitators need to create virtual learning experiences that meet or exceed outcomes expected in traditional face-to-face learning programs. In this YouTube video, Jennifer Hofmann defines the five “big picture” competencies included in the model.

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Topics: Virtual Classroom - Facilitation, Podcasts and Videos

Developing Competencies for Virtual Classroom Facilitators

Posted by Jennifer Hofmann on Jul 21, 2015 1:00:00 PM

BYTE Session Recap

On June 15th, I presented "Developing Competencies for Virtual Classroom Facilitators" for our highly popular InSync BYTE series. With over 100 training professionals in attendance, the conversation was engaging and enlightening.

This blog post will highlight key commentary from the session and will cover each of the five virtual facilitator competencies we discussed. At the end of the post, you will find some additional resources to supplement the BYTE session presentation.

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Topics: Facilitation, Virtual Classroom - Facilitation, BYTE

Virtually There: Developing Competencies of Virtual Classroom Facilitators

Posted by Jennifer Hofmann on Jul 9, 2015 9:00:00 AM

Moving from the role of traditional trainer to virtual facilitator isn't easy. It takes practice and training to ensure that facilitators are virtually competent.

CompetenceTraditional classroom trainers have skills that make training sessions successful. Management of group dynamics, deliberate use of voice techniques to manage the message (including tone, pace, volume, etc.), and the ability to “read” the body language of a group or individual help to ensure that learning is taking place and program objectives are being met. A skilled trainer understands how to facilitate a conversation or activity, and make adjustments to course direction when necessary.

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtually There

5 Reasons Facilitators Keep Virtual Training Class Size Small

Posted by Jennifer Hofmann on Nov 24, 2014 11:41:00 AM

I recently posted a blog concerning the optimal class size for virtual training.  

I wanted to share more than my personal opinion, so I asked members of our  Facebook Virtual Classroom Community of Practice what they thought. 

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Size DOES Matter ... in the Virtual Classroom

Posted by Jennifer Hofmann on Nov 21, 2014 12:28:00 PM

In the virtual classroom, how many is too many? 

Imagine you are about to teach a class on conducting effective performance reviews to new hire supervisors. You’ve taught this class at least a dozen times before with great results. Feedback in the classroom largely focuses on the collaborative nature of the activities and the opportunity to be critiqued.

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Where is everyone in your virtual class? Teaching to mixed audiences

Posted by Jennifer Hofmann on Aug 29, 2014 11:00:00 AM

We've all experienced it. Our vitual classroom participants often seem to have gotten together and planned to drive us crazy! Three people are logged on independently, another five are sitting in a room together watching your session projected onto a big screen, and two people are sitting in the same room as you because they wanted a face-to-face experience.

What's a virtual trainer to do? Troy Perry has some advice.

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Topics: Virtual Classroom - Facilitation, InSync BYTE Recording

Are Your Virtual Facilitators Ready, Willing and Enabled?

Posted by Jennifer Hofmann on Aug 28, 2014 11:00:00 AM

If you are moving a training program from face-to-face classroom to the virtual classroom, be careful. Your regular facilitator may be great in the physical classroom but will probably be inexperienced in the online environment. No matter how long they have been teaching in the "regular" classroom, the virtual classroom is an entirely different setting, requiring a different set of skills. 

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Topics: Virtual Classroom, Facilitation, Virtual Classroom - Facilitation

When Good Learning Technologies Go Bad

Posted by Jennifer Hofmann on Jun 4, 2014 11:00:00 AM

Stay_Calm_and_Carry_OnThe virtual classroom can be easy and work flawlessly but sometimes you get learners speaking out, saying they cannot see slides building, the slides are moving slowly or they cannot hear the presenter.  Or your learner’s keep getting kicked out of the platform.  Or you have one learner who can’t login. The list of things that can go wrong with learning technologies often seems endless but they’re easy to deal with when you’re prepared.

4-Step Disaster Recovery Process

As part of our Master Virtual Producer (MVP) Certificate course at InSync Training, we discuss and share the “4-Step Disaster Recovery Process,” which addresses how to diagnose problems and minimize anxieties to keep the session going.

With the exception of power outages, built-in web conferencing platform errors and internet failures, there are no disasters that you cannot tackle using this 4-step process.

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Topics: Virtual Classroom - Facilitation, Virtual Classroom - Production