Stephanie Eubanks specializes in custom-designing and delivering virtual, instructor-led, business writing classes for her clients. She owns Eubanks Business Communication and has spent 21 years in the virtual classroom. “What thrills me most? When learners tell me they got exactly what they wanted from an important email or letter – on time and pleasantly.” She also writes blog posts and newsletters for the Learning & Development industry. An English teacher at heart, Stephanie taught academic writing at the University of CA at Irvine for 13 years.