InSync Training

Lesson Learned: Virtual Facilitation is DIFFERENT Than Traditional Facilitation

Posted by Jennifer Hofmann on Jan 16, 2020 12:26:49 PM
Lessons Learned about Virtual Classroom Facilitation

In 2020, we’ll be sharing the lessons we’ve learned about the virtual classroom over the last twenty years, and we’ll link back to our more detailed content around these topics, in case you want to learn more! 

When organizations started to adopt the virtual classroom in the 1990s, the focus was on the technology-driven benefits it could provide - Reduction in travel cost, less disruption to learner schedules, and the ability to share subject matter expertise in a much more immediate and relevant way.

We could train everyone, when they needed it, and save money at the same time.

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Topics: Virtual Classroom, Virtual Classroom - Facilitation, Engagement, Lessons Learned

Hindsight is 2020 - 20 Years of Driving Digital Engagement in the Virtual Classroom

Posted by Jennifer Hofmann on Jan 6, 2020 11:51:00 PM
InSync Training 20 Year Anniversary Logo

On January 3, 2000, I created a company named InSync Training. To answer a commonly asked question, the name WASN’T a play on the name of a popular boy band of the time - back then, virtual classrooms were called ‘synchronous classrooms,’ so I felt the name would be compelling. 

At that time, the U.S. economy was coming out of the Dotcom era, and organizations were investing heavily in web-based technologies in all aspects of their operations (including learning and development) without any real understanding of what all this new tech would do for them. It was just assumed that the virtual classroom was the right choice for all modern training. I entered the marketplace with the vision of providing foundational, proven practices for training professionals to use and maximize virtual live instructional technologies in delivering training programs.

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Topics: Virtual Classroom, Virtual Classroom - Facilitation, Virtual Facilitation, Lessons Learned

Constructive Change Management in Three Simple Steps

Posted by Katelind Hays on Mar 7, 2019 9:00:00 AM

44623872_sHave you heard? Our workplaces face radical, exciting, and innovative change with the emergence of powerful and game-changing technologies. But as Jennifer Hofmann recently highlighted, the purchase of new tools does not sufficiently prepare our organizations to integrate them in day-to-day work.

Adoption requires effort – a purposeful plan, a visionary team, and a strategic goal. Most importantly, stakeholders must consider the employees impacted by the technology change. How will their professional lives change? How arduous will the transition to the new technology be?

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Topics: Virtual Classroom, EdTech, Change Management, Modern Workplace, Virtual Training

Going Global - Myth: Leading a Global Training Project Is as Easy as 1-2-3

Posted by Jennifer Hofmann on Jan 17, 2019 9:00:00 AM

26034744_sOkay. Not really. Leading a global training project takes more than being an instructional designer or a trainer or even a project manager. I've identified three critical steps to leading a successful global training project:  

  1. Evolving your role into a learning experience architect. 
  2. Mastering how to connect people and content in a way that meets the needs of the business and the learners.  
  3. Creating a plan that addresses the complexity of a global rollout
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Topics: Blended learning, Virtual Classroom, Global Virtual Classroom, Learning Experience Architect, Personal Learning Networks, Blended Learning Campaigns, Virtual Training

Going Global: The Winning Formula for Virtual Training and Blended Learning Success

Posted by Jennifer Hofmann on Jan 8, 2019 4:03:34 PM

Blog graphicA global training implementation is much more complex than a blended learning solution designed for one country or for one region. Managing learner schedules, understanding the impact of regionalization, and getting content out in the most appropriate way are just some of the considerations the learning architect needs to consider.

A global program will probably be a blend. However, the old metaphor of a blended learning solution being a recipe, where you need to combine the right ingredients to get the right results, is not powerful enough to support the needs of modern organizations. Modern blended learning is more accurately described as a formula: combining the right elements in different ways to achieve a balance that meets the needs of all the stakeholders within the organization.

It’s really about chemistry.

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Topics: Blended learning, Virtual Classroom, Global Virtual Classroom, Virtual Training

Is the Virtual Classroom Right for Your Training?

Posted by Karen Vieth on Oct 25, 2018 1:04:04 PM

Is the virtual classroom right for your training? quizTo be or not to be in the virtual classroom – that is the question, right?

Well, to find the answer for your training, take this quick quiz.

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Topics: Virtual Classroom, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices, Virtual Facilitation

What are the Biggest Virtual Classroom Tool Challenges? Experts Say...

Posted by Katelind Hays on Apr 17, 2018 12:00:00 PM

I50242602_snSync Training President Jennifer Hofmann recently had the opportunity to join a panel of experts at eLearning Guild’s Learning Solutions 2018 conference to discuss The Present and Future of Virtual Classroom Tools. Over the coming weeks, Getting InSync will feature highlights from this engaging, informative discussion.

A driving force behind our mission at InSync Training focuses on the idea that “If we do virtual classroom training well we can get, for many programs, an equivalent or even better experience in the virtual live online world as we can face-to-face.” Achieving this goal, though, requires hard work and an innovative approach.

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Topics: Virtual Classroom

Engage Your Virtual Learners from the Get Go

Posted by InSync Training on Oct 10, 2017 1:00:00 PM

22427144_s.jpgIn the live online learning environment, instructional teams often struggle to truly connect with learners. We don't have the benefit of greeting our online learners with a smile as they enter our virtual space. So how do we create an inviting, warm, inclusive learning environment? From experience, it really comes down to our tone of voice and our words.

As virtual facilitators and producers, we have to be cognizant of our tone and our words. Our words are often the only part of us that our learners experience. When preparing for a session, ask yourself, “How empathetic and open am I to really hearing what participants have to say?” “Do my learners tune out because my tone of voice seems disinterested or unyielding?” If you answered “yes” to either question, make a conscious effort to inject warmth and authenticity into your voice. It’s a small step that makes a big difference.

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Topics: Virtual Classroom, Engagement, Virtual Classroom - Production

Virtual Learning from a Newcomer’s Perspective

Posted by Zoe Grant on Jun 22, 2017 1:27:38 PM

52981308_s.jpgBeing new at anything is an odd mixture of excitement, nerves, eagerness, and a tiny bit of apprehension. This is my first week at InSync, and I feel like I'm about to jump off the high diving board at the pool. My secret (shhh, don't tell!) is that I'm not a learning industry expert, and I'm learning this job as a marketing team assistant from the ground up.

I'll be learning how to write posts for social media, communicate with university clients, and generally help with whatever is needed. I’m incredibly excited for the chance to learn something completely new but also a little afraid that I will mess something up, and cause a marketing emergency (whatever that could be).      

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Topics: Virtual Classroom

Types of Learner Engagement in the Virtual Classroom

Posted by Jennifer Hofmann on Apr 6, 2017 1:15:00 PM

20162265_s.jpgRecently, we looked at the two different types of learner engagement we can use in the virtual classroom: interaction and collaboration.

Let’s build on that foundational knowledge with a deep dive into different subtypes of interaction and collaboration, and intelligent ways to use them. 

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Topics: Virtual Classroom, Engagement