And how can we measure the effect of engagement of instructional outcomes?

In my previous article, learner engagement was defined as turning on three factors:

• An emotional response to the training—How does the learner “feel” about the content and its presentation/treatment?
• An intellectual response to the training—Does the instructional experience require and involve the learner’s intellect?
• An environmental response to the learning—Do the learners interact with the learning environment and is the environment changed because of the training?

Learner engagement turns on three factors: an emotional response to the training; an intellectual response to the training; and an environmental response to the learning.

Engaging learners has always been a challenge. Not only has training evolved into a blended learning model, the “Modern Classroom” is influenced by multicultural cohorts, a mobile workforce, and social networking tools. Managing these influences and integrating them into a blended program requires planning, training, and understanding from all members of the training delivery team.