Very often you will read or hear about “learner-centric” learning methods. These articles stress techniques that accommodate the learner’s needs and address expectations of the learner in the learning experience. One commentator I heard recently likened this to “putting yourself in the shoes of the learner in the learning experience.”
Fair enough as a start – certainly we need to understand how the learning experience is perceived by the learner, but I would argue that in lieu of trying to put yourself in the shoes of the learner you should instead provide a learning experience where everyone’s shoes already fit.
Virtual Classroom - Facilitation,
And how can we measure the effect of engagement of instructional outcomes?
In my previous article, learner engagement was defined as turning on three factors:
- An emotional response to the training—How does the learner “feel” about the content and its presentation/treatment?
- An intellectual response to the training—Does the instructional experience require and involve the learner’s intellect?
- An environmental response to the learning—Do the learners interact with the learning environment and is the environment changed because of the training?
Learner engagement turns on three factors: an emotional response to the training; an intellectual response to the training; and an environmental response to the learning.
Engaging learners has always been a challenge. Not only has training evolved into a blended learning model, the “Modern Classroom” is influenced by multicultural cohorts, a mobile workforce, and social networking tools. Managing these influences and integrating them into a blended program requires planning, training, and understanding from all members of the training delivery team.