InSync Training

Jane Bozarth

Recent Posts

How 2020 Is Different & Top Tips from 16 Years of Holiday Stressbusters

Posted by Jane Bozarth on Dec 2, 2020 12:54:59 PM

12022020 Blog 16 Years of Holiday StressbustersFor the past 16 years it’s been an InSync tradition to offer a free “Holiday* Stressbusters” session in late November. It’s meant to be a helpful, mostly-lighthearted look at ways of coping with things particular to the holidays: too many parties with too much food and, ahem, beverage, the feeling of being overwhelmed by so much planning and buying and wrapping and whatnot, dealing with the tensions of family gatherings, etc.

*We specify that this is nondenominational and nonspecific. I like to note the day in December 2006 I finished graduate Statistics. However, most session conversation does tend to gravitate toward Christmas.

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Topics: Motivation, Informal Learning, Virtual Learning

Normal. Ish.

Posted by Jane Bozarth on Nov 20, 2020 2:39:33 PM

Jane Bozarth Jan 2012 Tweet

I don’t remember what prompted this tweet in January, 2012, but I feel it even more strongly now than I did then. Since the onset of COVID, we have seen 3 phases of its effects on training and training delivery:

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Topics: Virtual Classroom - Facilitation, Virtual Classroom - Production, Learner Experience

LxD: Designing for Learners, Not Just Content

Posted by Jane Bozarth on Nov 3, 2020 9:39:07 AM

11032020 Blog - Designing for Learners Not Just ContentHave you ever been sent to training that just didn’t ring true? Perhaps it presented steps as too simple (“Then just get everyone to agree and implement your plan”) or offered unworkable performance tips (“Set aside a half-hour every day to reflect on your obstacles and achievements”) or included a tipoff that the designer had no idea about the reality of your work (My postal-service husband says he laughs at the unrealistic training videos he’s assigned to watch, because “the customers always have exact change”.)

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Topics: Virtual Classroom - Instructional Design, Modern Learners

Facilitation Tips Series, Part 4: Disaster Recovery (aka Keep Breathing)

Posted by Jane Bozarth on Oct 14, 2020 12:32:13 PM

10142020 Blog - Disaster RecoveryYears ago when I was teaching virtual facilitation skills, there was a section called “disaster recovery”. I poked fun at this, saying it seemed a bit too dramatic and asking if there had ever really been a Code Blue in a breakout room. Truth is, though, sometimes things do go wrong, and great staff with a great plan can keep hiccups from turning into full-blown failures.

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Topics: Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Virtual Producers add Value and Expertise from Behind the Scenes

Posted by Jane Bozarth on Oct 7, 2020 1:34:03 PM

10062020 Blog Virtual Producer DayMany years ago - can it really be nearly 20? - I was first learning to work in the virtual classroom. Back then, the tech was very new and still often wonky and unpredictable, so it was a given that this was a team endeavor, with the facilitator always working with a producer. I didn’t know at the time what a gift this would turn out to be: When I introduced virtual classroom events in my workplace, no one ever questioned the need for and the value of a producer, and no one ever asked me to try flying solo.

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Topics: Virtual Classroom - Production

Facilitation Tips Series, Part 3: Why are You Using Icebreakers?

Posted by Jane Bozarth on Sep 30, 2020 12:30:00 PM

09302020 Blog Facilitation Tips Series 3While researching evidence-based practices for the virtual classroom, I was looking for specific examples of activities that supported proven approaches like retrieval practice and feedback. What I found mostly were hundreds -- literally hundreds -- of sites and blog posts and articles promising ideas for “engagement and interaction” that were usually nothing more than lists of “icebreakers”, often just the same ones repeated from site to site and post to post. And y’all: I remember doing “2 Truths and a Lie” at a trainers meeting in 1996, and it wasn’t new then.

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Topics: Virtual Classroom - Facilitation

Facilitation Tips Series, Part 2: Feedback

Posted by Jane Bozarth on Sep 16, 2020 1:30:00 PM

09152020 Facilitation Tips Series Blog Part 2 FeedbackA critical element to learning is retrieval practice; the opportunity to revisit and apply new material. Such practice, coupled with meaningful feedback, can help ensure that learners understand material correctly, that they can find it - retrieve it - when needed, even after time has passed, and that they can apply it to real-world situations. Offering meaningful practice opportunities and providing good feedback can also contribute to a sense of social presence, discussed in my last post, Facilitation Tips Series, Part 1: Presence.

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Topics: Virtual Classroom - Facilitation, Virtual Learners

Facilitation Tips Series, Part 1: Presence

Posted by Jane Bozarth on Sep 3, 2020 4:58:53 PM

090320 Blog Facilitation Tips - PresenceIn the recent rush to move so much training from face-to-face to the virtual setting, there’s a great deal of conversation about the technology: which platform, dealing with security settings, how to create backgrounds. There’s less conversation, though, about the role of the facilitator and the skills needed to bring the energy and feeling of connectedness of the live event to the live online one.

Social presence refers to the collection of behaviors that help participants in a virtual environment see the facilitator -- and each other -- as human. Is this a ‘real’ person? Do I feel that they are really there, now?

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Topics: Virtual Classroom - Facilitation, Virtual Learners, Learner Engagement