InSync Training

Um, Ah, So, Ya Know … The Deadly Verbal Crutch

Posted by Karen Vieth on Oct 2, 2018 11:38:04 AM

9917748_sFirst impressions are key to developing rapport with learners in any classroom, but especially in the virtual environment. Facilitators in the virtual classroom must grab the attention of the learner right away and keep it to be successful here.

When trainers fill their delivery with verbal crutches, learners get distracted and possibly annoyed.

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Topics: Virtual Classroom - Facilitation, Facilitation, Virtual Classroom - Best Practices

Time Management in the Virtual Classroom

Posted by Jennifer Hofmann on Dec 1, 2016 8:55:00 PM

38638232_s.jpgEach learning environment requires facilitators to develop certain skills to promote learner success. Classroom facilitators benefit from participant body language. They know, based on the energy in the room, whether content resonates with learners, or if it doesn’t. Adapting the presentation based on learner needs has become second nature in the classroom, and with depth of experiences comes comfort – classroom facilitators know how to stay on track and on schedule.

In the virtual classroom, though, many facilitators, even seasoned veterans, struggle to manage their time. In fact, I believe time management is one of the key competencies facilitators must develop for this learning environment.

When used as a competency, I define time management as, “the ability to manage a session so that you know learners are engaged, while also ensuring that learning takes place and the session finishes on time.”

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Topics: Facilitation, Virtual Classroom - Facilitation

Part 2: Managing Virtual Classroom Strategy Implementation Challenges

Posted by Jennifer Hofmann on Jun 9, 2016 3:20:06 PM

Recently InSync Training worked with a multinational software company to maximize the value of their existing learning content by transitioning it to the virtual and blended classroom.

During this process, we discovered seven specific areas that we needed to address to facilitate this transition. We believe these challenges are universal to virtual classroom and blended learning implementation. Many other organizations are undergoing this evolution, with seasoned learning professionals assisting the process.

In the spirit of the modern classroom, a learning environment defined by the accessibility of knowledge, we will detail these challenges and our approaches for overcoming them in this seven-part blog series.

To achieve the greatest understanding of virtual classroom strategy implementation challenges, begin with my first blog post, Redesigning Content for the Virtual Classroom.

52976454_s.jpgVirtual Classroom Implementation Strategy Challenge 2: Preparing Facilitators

The second obstacle we faced while implementing our client’s virtual classroom strategy involved reskilling the program facilitators.

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Virtually There: Gamifying Your Virtual Classroom

Posted by Jennifer Hofmann on Nov 5, 2015 11:00:00 AM

GamifyThe key is to make sure you never lose sight of your learning objectives. All of your game's prompts or "missions" should be identical to real-world skills/learning objectives.

As virtual classroom design techniques evolve, it is natural for organizations to want to include the newest design trends in their programs. With the very social/collaborative nature of the virtual classroom, it’s understandable that gamification of these designs seems such a good fit.

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Topics: Virtual Classroom - Instructional Design, Virtual Classroom, Facilitation, Engagement, Virtually There, Gamification

Developing Competencies for Virtual Classroom Facilitators

Posted by Jennifer Hofmann on Jul 21, 2015 1:00:00 PM

BYTE Session Recap

On June 15th, I presented "Developing Competencies for Virtual Classroom Facilitators" for our highly popular InSync BYTE series. With over 100 training professionals in attendance, the conversation was engaging and enlightening.

This blog post will highlight key commentary from the session and will cover each of the five virtual facilitator competencies we discussed. At the end of the post, you will find some additional resources to supplement the BYTE session presentation.

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Topics: Facilitation, Virtual Classroom - Facilitation, BYTE

Virtually There: Developing Competencies of Virtual Classroom Facilitators

Posted by Jennifer Hofmann on Jul 9, 2015 9:00:00 AM

Moving from the role of traditional trainer to virtual facilitator isn't easy. It takes practice and training to ensure that facilitators are virtually competent.

CompetenceTraditional classroom trainers have skills that make training sessions successful. Management of group dynamics, deliberate use of voice techniques to manage the message (including tone, pace, volume, etc.), and the ability to “read” the body language of a group or individual help to ensure that learning is taking place and program objectives are being met. A skilled trainer understands how to facilitate a conversation or activity, and make adjustments to course direction when necessary.

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtually There

So This Happened ... Recovering from a Webinar Fail

Posted by Jennifer Hofmann on Feb 26, 2015 5:05:00 PM

This is a real-life webinar disaster that happened to ME this week. Keep reading to the end to review our 4-Step Disaster Recovery Process and learn how to maintain credibility when virtual classes and webinars start to experience problems.

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Topics: Facilitation, Producer

5 Reasons Facilitators Keep Virtual Training Class Size Small

Posted by Jennifer Hofmann on Nov 24, 2014 11:41:00 AM

I recently posted a blog concerning the optimal class size for virtual training.  

I wanted to share more than my personal opinion, so I asked members of our  Facebook Virtual Classroom Community of Practice what they thought. 

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Size DOES Matter ... in the Virtual Classroom

Posted by Jennifer Hofmann on Nov 21, 2014 12:28:00 PM

In the virtual classroom, how many is too many? 

Imagine you are about to teach a class on conducting effective performance reviews to new hire supervisors. You’ve taught this class at least a dozen times before with great results. Feedback in the classroom largely focuses on the collaborative nature of the activities and the opportunity to be critiqued.

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Are Your Virtual Facilitators Ready, Willing and Enabled?

Posted by Jennifer Hofmann on Aug 28, 2014 11:00:00 AM

If you are moving a training program from face-to-face classroom to the virtual classroom, be careful. Your regular facilitator may be great in the physical classroom but will probably be inexperienced in the online environment. No matter how long they have been teaching in the "regular" classroom, the virtual classroom is an entirely different setting, requiring a different set of skills. 

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Topics: Virtual Classroom, Facilitation, Virtual Classroom - Facilitation