InSync Training

3 Advanced Facilitation Techniques that Lead to Virtual Classroom Success

Posted by Jennifer Hofmann on Feb 19, 2019 11:38:55 AM

7635486_sAdoption of virtual classrooms for training delivery has become a critical component of an organization’s learning strategy. Unfortunately, we’ve been delivering one-way webinars for so long, it is difficult for facilitators to make the transition to a more collaborative instructional approach. 

New facilitators need to start with the basics, including being able to:

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Topics: Virtual Classroom - Facilitation, Facilitation, Advanced Facilitation, Global Virtual Classroom

Motivation Revisited – Getting Learners to the Virtual Classroom is a Shared Responsibility

Posted by Jennifer Hofmann on Feb 12, 2019 11:37:40 AM

40446014_sDesigning and delivering an engaging learning experience is an effective way of keeping people in the virtual learning experience once they've started, but getting people to enroll and attend in the first place is a matter of motivation.

Motivation is an entirely different animal than engagement, and as learning professionals, it's our responsibility to "set the stage" such that learners show up ready to engage. 

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Topics: Engagement, Virtual Training, Learner Experience, Virtual Classroom - Facilitation, Facilitation, Motivation

Lead with The Learner (But Not in the Way You Think) – Virtual Classroom Facilitation Starts with Engagement

Posted by Charles (Chip) Dye on Feb 5, 2019 11:50:30 AM

47540837_s-1Very often you will read or hear about “learner-centric” learning methods.  These articles stress techniques that accommodate the learner’s needs and address expectations of the learner in the learning experience.  One commentator I heard recently likened this to “putting yourself in the shoes of the learner in the learning experience.”

Fair enough as a start certainly we need to understand how the learning experience is perceived by the learner, but I would argue that in lieu of trying to put yourself in the shoes of the learner you should instead provide a learning experience where everyone’s shoes already fit. 

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Topics: Engagement, Virtual Training, Learner Experience, Virtual Classroom - Facilitation, Facilitation

2018 in Modern Learning: A Year in Review

Posted by InSync Training on Dec 18, 2018 9:00:00 AM

26431074_sAnother year has come and gone. This time of year encourages reflection, both personal and professional, causing the InSync Team to ask questions such as:

  • What did I learn this year?
  • How did training evolve?
  • Which developments resonated with modern learners?
  • Where did learning provide innovative value to our companies?

For us, 2018 marked a widespread shift towards truly blended learning. Organizations, learners, and practitioners alike began to embrace the possibility of building skills outside of formal events. Complex, purposeful, and at times frustrating, the evolution to the new blended reality required us all to consider a handful of key elements: modern learners, engaging facilitation, comprehensive instructional design, and planning for the unexpected.

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Topics: Modern Learners, Facilitation, Blended Learning Instructional Design, Modern Blended Learning

Assessing Virtual Classroom Facilitation

Posted by Karen Vieth on Dec 5, 2018 10:44:30 AM

54881855_sSince virtual classroom skillsets are not as off-the-shelf as face-to-face training skills, we often wonder just how well we are doing at this virtual facilitation gig. Often, our only feedback comes from “smile sheets,” the surveys at the end of class to see what people thought of the program.

But how do these really help guide our professional development when only five out of 30 learners actually filled it out? How can we assess how things are really going in a virtual facilitation setting?

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Topics: Virtual Classroom - Facilitation, Facilitation, Assessment

Um, Ah, So, Ya Know … The Deadly Verbal Crutch

Posted by Karen Vieth on Oct 2, 2018 11:38:04 AM

9917748_sFirst impressions are key to developing rapport with learners in any classroom, but especially in the virtual environment. Facilitators in the virtual classroom must grab the attention of the learner right away and keep it to be successful here.

When trainers fill their delivery with verbal crutches, learners get distracted and possibly annoyed.

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Topics: Virtual Classroom - Facilitation, Facilitation, Virtual Classroom - Best Practices

Time Management in the Virtual Classroom

Posted by Jennifer Hofmann on Dec 1, 2016 8:55:00 PM

38638232_s.jpgEach learning environment requires facilitators to develop certain skills to promote learner success. Classroom facilitators benefit from participant body language. They know, based on the energy in the room, whether content resonates with learners, or if it doesn’t. Adapting the presentation based on learner needs has become second nature in the classroom, and with depth of experiences comes comfort – classroom facilitators know how to stay on track and on schedule.

In the virtual classroom, though, many facilitators, even seasoned veterans, struggle to manage their time. In fact, I believe time management is one of the key competencies facilitators must develop for this learning environment.

When used as a competency, I define time management as, “the ability to manage a session so that you know learners are engaged, while also ensuring that learning takes place and the session finishes on time.”

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Topics: Facilitation, Virtual Classroom - Facilitation

Part 2: Managing Virtual Classroom Strategy Implementation Challenges

Posted by Jennifer Hofmann on Jun 9, 2016 3:20:06 PM

Recently InSync Training worked with a multinational software company to maximize the value of their existing learning content by transitioning it to the virtual and blended classroom.

During this process, we discovered seven specific areas that we needed to address to facilitate this transition. We believe these challenges are universal to virtual classroom and blended learning implementation. Many other organizations are undergoing this evolution, with seasoned learning professionals assisting the process.

In the spirit of the modern classroom, a learning environment defined by the accessibility of knowledge, we will detail these challenges and our approaches for overcoming them in this seven-part blog series.

To achieve the greatest understanding of virtual classroom strategy implementation challenges, begin with my first blog post, Redesigning Content for the Virtual Classroom.

52976454_s.jpgVirtual Classroom Implementation Strategy Challenge 2: Preparing Facilitators

The second obstacle we faced while implementing our client’s virtual classroom strategy involved reskilling the program facilitators.

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Topics: Facilitation, Virtual Classroom - Facilitation, Virtual Classroom - Best Practices

Virtually There: Gamifying Your Virtual Classroom

Posted by Jennifer Hofmann on Nov 5, 2015 11:00:00 AM

GamifyThe key is to make sure you never lose sight of your learning objectives. All of your game's prompts or "missions" should be identical to real-world skills/learning objectives.

As virtual classroom design techniques evolve, it is natural for organizations to want to include the newest design trends in their programs. With the very social/collaborative nature of the virtual classroom, it’s understandable that gamification of these designs seems such a good fit.

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Topics: Virtual Classroom - Instructional Design, Virtual Classroom, Facilitation, Engagement, Virtually There, Gamification

Developing Competencies for Virtual Classroom Facilitators

Posted by Jennifer Hofmann on Jul 21, 2015 1:00:00 PM

BYTE Session Recap

On June 15th, I presented "Developing Competencies for Virtual Classroom Facilitators" for our highly popular InSync BYTE series. With over 100 training professionals in attendance, the conversation was engaging and enlightening.

This blog post will highlight key commentary from the session and will cover each of the five virtual facilitator competencies we discussed. At the end of the post, you will find some additional resources to supplement the BYTE session presentation.

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Topics: Facilitation, Virtual Classroom - Facilitation, BYTE